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No focus on DS-2DE5176-AE?

lipearu

New Member
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Hello, i have 2 speed dome DS-2DE5176-AE and both are unfocused. i try everything. dont work. image bellow

1632999008768.png


i cant download the firmware. the link mentioned here Firmware - How do I find the latest firmware for my Hikvision PTZ IP camera? is off
 
Are these new?
Are the dome bubbles clean?
Do you have access to the controls / can you adjust the focus manually?
 
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focus works apparently.
now i need set less Focus

that buttons to set iris and focus dont work
1633028003804.png
 
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