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Yeah the Playback interface is absolutely awful. I actually think that the V3 firmware was way better. Here is how Hikvision should set up the playback interface in my opinion. This would cover all bases. There should still be three options as there are now - Normal/Event, Smart, Custom.The big annoyance for me mate is the missing alert tags on the play back screen when you select motion or smart event on playback, again hik aware of it but done nothing to fix it....
Normal/Event. This would play the scheduled recordings AND pre configured basic/smart events. In the timeline the pre configured events (alarm input, basic events and smart events) would show as markers with a colour to differentiate physical alarm inputs vs basic/smart events (green/red). There would be a button to "skip non event". Effectively you would be able to toggle between watching all the scheduled footage or only your event footage (with the 5 seconds previous). Start playback - select event only - let it skip from event to event and when you see something of interest, unclick the event button to avoid it skipping again until you're ready.
Smart & Custom can remain as they are now.
There should also be an option in the menu to completely remove the Smart Playback button from the interface. It's simply not necessary if you've set the events up how you want them. Trying to explain the difference to a customer between Smart Event and Smart Search/Playback - Jesus give me strength...
Everything currently is biased toward Smart Search/Playback. If you want to view playback of the events you've spent time setting up correctly, you have to tart around in Custom search predefining the time period and cameras. Once you've set that up what do you get when you playback the first file in the list......basically what you could do with a single click in my idea of Normal/Event above.
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