Firmware Hikvision DS-2CD2047G2-L IP camera firmware problem?

[Armano38]

For this issue, could I get you to check whether you have the below setting set to 'disabled' or 'no', if not does the code disappear after disabling this, please?

View attachment 10969

You can find this setting by selecting the Local Tab when in Configuration in a web browser.

This is how it is set in the previous version V5.7.14 build 231028. Maybe it should have been unchecked after the upgrade?

 

[alfaclvi]

I suppose same thing must be done for the NVR?

 

[alfaclvi]

Sorry. No fix with that POS option on both, Camera and NVR. Strange code continues following target on Smart detection.....
Same thing and after Camera/NVR reboot

 

[Jake]

If you are viewing the camera through IVMS, does disabling 'Display Transaction Information' in the Main View's Configuration stop the code from showing up, please?

You can find it by clicking on the cog normally in the bottom right of the main view screen and then going to the 'Image' tab.

If you aren't using IVMS and are still seeing the issue, could you let me know where abouts you are seeing it, please?

 

[alfaclvi]

Hi @Jake Hulks

Yes this stopped on iVMS by disabling 'Display Transaction Information'.

What I noticed today is that an Hxx (where xx is a two digit number) is also visible over Human tracking rectangle on my NVR Live View and for same ColorVu cameras. Could not see that on Playback since it is known that does not show Rules and target rectangles. NVR is NXI K series with firmware V4.82.007build 240321.
Cannot check at the moment for other kind of targets, cars or animals.
The xx number is relative to target size as seen by camera height and angle. Increasing with larger target.
I want to mention that HikConnect does not show this code.

Thanks

 

[Armano38]

Hello! The new firmware Firmware_V5.7.17_240606 has been released. Has anyone tested this firmware to let us know if those strange codes still appear in this version? https://www.hikvision.com/ro/produc...s-2cd2047g2-l-u-/?subName=DS-2CD2047G2-LU+(C)

 

[alfaclvi]

Has anyone tested this firmware to let us know

Hi @Armano38

I have noticed very low sensitivity on Motion Detection and no VCA upload for Motion on my NXI-K NVR
Check this post Firmware - New firmware V5.7.17build 240424 for ColorVu G5

Someone else can feel good with this firmware
I went back to 5.7.15
The "temp" one was OK. The release one was not....

 

[Armano38]

Yesterday, I installed version V5.7.17 build 240606, and to prevent those codes from appearing when there was movement in its area, I unchecked "Enable Dynamic Analysis for face detection". It seems to be working well. I also tested the area where I set to receive notifications only for human presence, and it works: I receive notifications when a person enters the preset area. I also like the new interface in the new firmware.

 

[alfaclvi]

This is my Motion Detection VCA search after installing v5.7.17
Until 14:50 on timeline is v5.7.15 and from 15:00 and afterwards this is v5.7.17. No VCA search events at all.
There is no way for me to fix

 

[Armano38]

This is my Motion Detection VCA search after installing v5.7.17
Until 14:50 on timeline is v5.7.15 and from 15:00 and afterwards this is v5.7.17. No VCA search events at all.
There is no way for me to fix

Will you stay on version V5.7.17 build 240606 or downgrade to an older version?

 

[alfaclvi]

Will you stay on version V5.7.17 build 240606 or downgrade to an older version?

No, I went back to 5.7.15 once again. Seems that I am one of the few users of Playback by Rules. I do not use Search tab option and playback without the Rules option gives marks out of time on timeline. So this Rules option was the best at least for me and my NXI-K NVR. As I said before, maybe other NVR do not have this issue. I really want the 5.7.17 but I cannot use this