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I have fixed it. I upgraded the DVR to the latest and the issue has gone away. This must have been triggered by the new hik connect version because it has been fine for over a year?

Hi, I have just started to get Abnormal shutdown on my DVR? It seems to be when I connect from Hik-Connect? I’ve filtered them out and they started on 27th Nov? My firmware is V4.26.001 build 200617 it says mine is the latest? Anyone else had this since upgrading to the new version of the...

Great thank you David. I noticed you have h.265+ enabled. How has that been for you?

So night is selected but the time is from 7am to 6pm?

Great thank you. What does the Image day settings are HLC off and exposure 1/250 mean sorry? Your screenshot says 1/100 and HLC is on?

Thanks appreciate that.

This is a daytime shot. Is that ok or too bright?

Hi Dan, I have reset the 4MP Colorvu camera to default and experimented with some settings. I found if I increase the bitrate settings when cars or people go past they freeze for a second or two so quite jittery. I have attached the current settings and an example picture. I will post a daytime...

Ok thanks Dan so the picture seems ok but when people are walking past or cars going past on playback they freeze and kind of stutter. Will this be the bitrate? Ive turned this down now.

Thanks Dan yes I will post some more pictures and settings. I’ve reset the 4MP settings because I had changed so much. The shutter speed was 1/12 so I have changed this now to 1/25. At the moment the backlight settings are off. To get a lighter image at night what do I need to experiment with...

Sorry about that Phil and JB. I didn’t realise you were also a shop and I had seen Dan post examples from this supplier so thought it would be ok. Sorry about that.

Shame on me? Can you explain why please? I’ve not been a member of this forum for long and the admin are posting demo videos from the same people? I was being helpful lol

Not sure if you got sorted but I’ve got that camera. It’s a 5MP camera that is set lower for some reason. You have to go into the OSD settings and change it per camera. Follow this useful quick tutorial. I don’t use the light on it as I have enough ambient light. I also don’t use 265+ either...

I currently have the below cameras but struggling to get the video settings right. If I up the bitrate the footage becomes too laggy and really struggles with people in picture. I also thought I would get better face detail than I do? I will post some pictures and also the settings. I have...