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I stand corrected! I have just configured & tested myself with a DS-2CD2386G2-ISU/SL (which i've had for about 2-months) & there you go ............. i was not aware of this feature. In regard to Live-Guard, the Australian Hikvision website shows a different Firmware version for I-Series NVR's...

TWO WAY AUDIO??? Are you attempting to Speak through the camera using the Hik-Connect app? Like you would with Video Intercom??? That function is not available with this Camera Model. I believe in this case the two-way-audio refers to: - 1-Way: Cameras In-Built Microphone allows you to hear...

Good luck with that ................................... almost impossible to eliminate sudden light changes triggering events. This is the main principle/function a camera, that is used to detect motion. Would be an absolute nightmare if Cameras used PIR's lol - Rule Number 1 - Location...

I picked that up from your post & was about to correct you ...................... that's Correct the Menu is in the Top Left of screen

I may be incorrect, but looking at the lens of the camera in the picture ...................... it looks like a water bubble inside the lens?? Is there evidence of moisture inside the Cameras??

You may be better off buying an NVR. This will allow you to install a large or multiple Hard Drives to store you recorded footage. An NVR will allow you configure the same settings available in the Camera GUI & often more functions can be acheived via NVR. In an attempt to conserve Storage...

Personally i am not a fan of dome cameras installed in an external application, due to the IR Reflection, extremely difficult to eliminate especially with older models. I agree with Dan 100%, replace the 2185 Camera with a DS-2CD2347G2-L(U) ColorVu Turret Camera, your problems will be solved

By what you have discribed, it appears the Indoor & Outdoor Stations are Configured correctly. If not then i doubt the door release command would work. However, in the Door Station "Intercom Settings">"Press Button to Call", make sure this is set to "Call Indoor Station". If you have this set...

You will need to configure one of the Door Stations as a Main Door Station as Device ID "0" & the other two as Sub-Door Stations as Device ID "1" & "2", making sure you point the Sub-Door Stations & the Indoor Station to the Main Door Station IP Address under the Linked Network as shown in the...

You will need to ensure you have a strong connection using a WiFi Connection between these devices as it is usually very unstable. You will have a far better result if both your Door Station & Indoor Station are connected to your Network via PoE switch & Cat6 Cable.

Hey Dan, would enabling the Multicast option assist with the many user issue he explains?

this is an easy fix ............. with the NVR connected to a Monitor, go to "Settings" then in the "General Settings" page, Located the box that reads "Device No.", usually the Device Number is 255 from factory, Change the Device Number to any other value except 255 (try 8 or something like...

how are you connecting to the Camera? i don't recognise the GUI in your picture

In regard to Camera dropping off the network, i have found on some occassions the IP Address of the Camera (if DHCP is unchecked) being issued to another network Device. Check if the DHCP is unchecked in the Network Settings of the Camera. if enabled, then uncheck DHCP, this is potentially...

Hi MikeMailBox I realise this post is approx 6month old, however FYI the Camera you have listed DS-2CD4A24FWD-IZS has a Known Water Ingress Problem. I am a Security Tech from Western Australia & around the time of this thread, i was replacing 1-2 of these Cameras a week from the One...

No it cannot. is the simple answer ............................. Effectively the Door Station has Dual Function ability. Set it up in your network (use a PoE Injector/Switch to power & connect to your Router or can be powered by 12v DC) Connect to it via Hik-Connect you have a functional Video...

Did you work this out???? .................................. it can not be directly connected to the NVR. You need to set up the doorbell on your network & manually enter the IP Address etc of the Doorbell into a Channel of the NVR

Assume you meant DS-KV8113 Door Station? ....................................... Is the Door Station, Indoor Station & NVR all Hardwired Connected to your Network? Check the Frame Rates of all Video Streams

Aha ........................ Image is ported via RTSP Protocol .......... thanks for that. Did you select image "Direct from Camera"? ......................... I have also been informed a Camera Image from an NVR Connected can also be Displayed on the Indoor Station Monitor...

Are you able to explain or show how you are setting up the Door Station or Indoor Station to Record? ............ Take note that if you are using iVMS4200 (recommended) to setup recording parameters (Events), ensure you first Format the SD Card, & ensure you are directing the recordings to the...