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many thanks for that, I decided to download the "lite" version, the full one seemed to be very slow. I must admit it seems quite good but the cpu usage indicator at the top of the screen seems to red most of the time so I will give it a few days and see whether I keep it or not

no one to advise on this?

i have installed the camera (hikvision DS-2DE5220I-AE)....finally . I can get live view on lan but when I go to full screen on the pc monitor I loose the control panel for pre sets , ptz etc. is the ivms 4200 suitable? which is the most up to date version? light versus full version? and if so...

hi, thanks for that but I can find nothing there for my own model but you did correctly identify the sd card slot in the picture, hopefully that will be the only conundrum facing me

thanks to another member on here the sd card slot has been located:)

i spent hours on the official UK and Ireland hikvision site and searched for "installation manuals".....nada, zilch, zero, nothing. :confused:

got a reply from the supplier , he is going to post out the missing gland, thanks Kieran for the suggestions anyway and I will probably be picking your brains in the future;)

you are spot on, I have had my daughter(she has better eyesight than me) confirm that. I have removed the original pics I posted to clean things up a bit. thanks for taking the time to do the highlighting for me:)( shame hikvision didn't label this in the camera or at least point out the...

hi, thanks again, I have had the cover off and I still can see nothing resembling a card slot .

hi , thanks for the reply, I did remove that panel but I cant see it, I might wait until a younger pair of eyes arrives home this evening

hi, thanks for the suggestion but a twist and open solution is the preferred option, have you ever tried to remove self amalgamating tape , especially outdoors ....in the rain,snow ,hail, sleet and driving winds....and that is on summers day in northern Ireland:( I have been in touch with...

anyone?, I am holding off installing this on the bracket until I fit an sd card so that I don't have to dismantle everything after fitting. I have been through the instruction manuals and the hikvision website and spent hours googling and can only see one utube video doing it on a mini dome , my...

does anyone know where the sd card goes on a hikvision DS-2DE5220I-AE, I don't want to blindly start dismantling the camera looking for it.

maybe so but I like to keep things as they were designed and the original design would be easier to install in the wall bracket

i recently purchased this but when I opened it the waterproof gland on the RJ45 supply side is missing, does anyone know where I can get one suitable to attach on to the end on the camera?