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this sort of thing can be mentally exhausting, stay focussed on your elderly dog. Don't forget my earlier comments about LED laser lights. If your cameras / DVR are setup to record on Motion / intrusion detection only, the light may be too brief to trigger a recording. The camera pointing...

what is the model number of your Rollei camera? I want to check the specifications to see what it can do. How would you rate your computer skills, are you happy to install software? Do you use your computer to view the CCTV video or via a TV / monitor attached to the DVR? David

What model camera did you take the picture with? The cctv DVR / camera model numbers may be on the installers invoice. David

@CountryGirl, Not sure but it may be related to the frequency of the laser light being outside the range of the cameras IR cut filter. When you see the light coming through your windows is it visible (may be very faint) on the cctv camera? What model camera do you have? it could be possible to...

Thanks Kyle, I'll take a closer look. I've always found the fire / security / alarm sector to be a semi closed shop. Webeye | Take the hassle out of managing alarms. also offer the videofied and vigileyez systems. David

Looks similar Videofied OMV210 rebranded to Resideo (Honeywell??) OMV210. Videofied | Resideo

@Dan @Kyle do you know of any off grid 4g LTE PIR cameras? Power management would be a bonus. David

Rob, Email sent and connected via LinkedIn. David

I've been retired for a few years now, it would depend on how much help. David

Rob, 4G should be possible, don't use a one size fits all approach. Routers will need a SIM card with public IP address and VPN connectivity for remote access. Each site will be receiving different 4G signal quality levels, I'd try to use external omni directional 4G antennas. if signal...

Hi Rob, I can offer some advice on what to consider.... Any remote off grid solution needs a well designed power supply and battery system. Followed by robust connectivity to the internet. For the battery charge controller Use a combination of wind and solar charging also have a direct...

Hi Henk, New camera wifi interfaces are usually disabled and enabled by the bluetooth or ethernet interface. Some new camera wifi interfaces are enabled and act as an access point and maybe setup as a client to connect to your router wifi network. Do you have the camera specifications and setup...

Hi Henk, I am not familiar with your smartphone but cannot see the Bluetooth (BT) on icon. Is BT enabled? Try downloading the app onto a pc and setup from that. Is there a factory reset button on the camera? David

Henk, That link is not very helpful, I selected English but the description is in Thai. what does the v360 app show? The manual may also show setup using an ethernet cable connected to your router.

Hello Henk, what is the model number of your camera and the make / model of your router? Have you connected the camera to your wifi network? David

@Sarah The rear sockets should be numbered. Label the BNC cables before removing them. David

What Draytek router are you using and have you enabled their VPN matcher service? It is a good workaround for CGNAT. ping the hikvision mail server and see what IP DNS resolves to and try that. It may work. Normal user SIM cards are subject to CGNAT when you add the router NAT as well you are...

@Phil, fingers crossed they'll take action.... I've been working with firmware since the late 70's, mainly on commercial / military comms / radar equipment. It amazes me that a global company cannot manage their firmware administration. Maybe it is policy to allow users to easily brick their...

And, the only filename Barbara knows is digicap.dav

I've never used these cameras but have had weird DNS / IP problems with mobile carriers and Carrier Grade Network Address Translation (CGNAT) with VPN remote access. As you say this is solved by using the remote server public IP address to bypass DNS. Do your SIM cards have true public WAN IP...