Search results

Hi Dan, thanks very much for your reply and interesting to hear that you encountered the same issue. I will wait to hear from you - thanks for passing this on to Hikvision support. Tim

Hi Phil, Thanks for your reply. Unfortunately I am yet to resolve the issue. The error message simply said ''Upgrade stopped. Please check the network connection and try again.' I was using a laptop wired to the same LAN as the camera. I had successfully installed a previous firmware upgrade...

I have just purchased a DS-2CD2546G2-IS and have installed firmware version V5.7.12 build 221201 (firmware version property B-R-G5-0). I wish to use the camera to livestream to YouTube and so have tried to update the firmware to V5.7.1_211227 to enable this. However when I attempt to load the...