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  1. R

    DS-2CD2387G2-LSU/SL - 2 Way Audio doesn't work, camera reports no errors - What is the last firmware which allows downgrades?

    Seems a very odd choice to invest in their equipment when you don't trust the software that interfaces with said hardware. What makes you think they haven't hidden anything in the software baked into their hardware? You are welcome to contact their tech support, they'll tell you the same.
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    DS-2CD2387G2-LSU/SL - 2 Way Audio doesn't work, camera reports no errors - What is the last firmware which allows downgrades?

    Hikvision 'ringfence' liveguard functions of their cameras behind their cloud service. You won't be able to start 2-way audio connected via direct IP unfortunately
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    DS-2CD2387G2-LSU/SL - 2 Way Audio doesn't work, camera reports no errors - What is the last firmware which allows downgrades?

    How are you connecting to the cameras to start 2-way audio? I've found that direct connecting does not support 2-way and you have to connect via the Hik-Connect service in order to initiate it. Newer firmware for this camera has the static white light on event (normally on) which does the same...
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    HIK VISION DISAPOINTED ( HIK Connect)

    I doubt clips are sent to the cloud when you don't have the cloud subscription. If that were the case, why don't they load when you pull the network plug on your DVR/NVR and knock it offline? In addition to notifications, Hikvision have ringfenced 2-way audio and triggering liveguard functions...
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    Firmware I Series NVR Firmware 4.61.025 new build

    Has anyone else given this a whirl? Have you noticed any other differences since updating @dazulrich
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    Hikvision - Why can't I unbind my older recorder? any bypass?

    I successfully did this with a DVR running 3.x firmware and assumed it worked on NVRs too. I had an old K series NVR running on 3.x firmware but stupidly updated the firmware prior to defaulting the unit and it would not unlink through SADP/NVR GUI unbind button. I contacted Hik who advised...
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    Hikvision - Why can't I unbind my older recorder? any bypass?

    The only reliable way is by factory defaulting the recorder which will unlink iirc. Whatever you do, don't update the firmware prior to doing this otherwise the only way is to unlink it will be via the original hik-connect account it was added to.
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    Firmware G5 Platform Cameras - New Firmware 5.7.13 available

    There is a updated version of firmware 5.7.13 with build number 230504. Updated my cameras without anything obvious to note. Update notes: Repair the problem of the previous version: the speaker over power damage of /SL model. Fix the smart supplement light issue of V5.7.13. Problem...
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    Firmware Latest Hikvision Firmware for G5 Series Cameras (DS-2CD2xx3G2 2xx6G2(C) 2xx7G2(C) 3xx7G2(C)) - V5.7.10_SP build220830

    The LSU/SL liveguard model can also do the static white light on event (normally on) or flash with different are varying speeds
  10. R

    New Smart Hybrid Light Cameras Announced

    Hikvision need to keep up, Dahua have had dual illumination cameras available for over a year and a half!
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    Firmware Latest Hikvision Firmware for G5 Series Cameras (DS-2CD2xx3G2 2xx6G2(C) 2xx7G2(C) 3xx7G2(C)) - V5.7.10_SP build220830

    @Black Diesel Hikvision removed the ability to trigger the white light on motion in the G2 colorvu models and only support this on the liveguard models (LSU/SL) with the latest firmware. Customised firmware 5.7.2_211228 was the last revision that supported this on G2 colorvus. Not sure if the...
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    2 Way Audio - Low Volume via Hik Connect app

    I've noticed the same low 2-way output with my DS-2CD2387-LSU/SL(C) cameras and DS-KV6113-WPE1 intercom months ago while the cameras were still on V5.7.3_220216 SP. Recently updated them to V5.7.12_221201 and the problem persists. Sounds like Hik-Connect is the problem
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    Unable to connect 3rd party POE IP camera to Dahua NVR?

    In the Dahua NVR under TCP-IP, tap the modify icon and turn DHCP on. Next, log directly into the camera through your PC browser at http://192.168.1.10 and see if you can locate a setting to turn on onvif and create an onvif user account which you'll need to replicate on the NVR when adding the...
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    Firmware New Firmware for G5 Cameras - 5.7.12

    The UK portal is indeed a mess. Hik removed a lot of the Turbo 4.0 DVR firmware last fall when I reported a bug and recently for the aforementioned IP cameras, they advised downloading 5.7.12 direct from the hikvision.com website
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    Firmware New Firmware for G5 Cameras - 5.7.12

    Thanks for reporting back. I am still on 5.7.3 and was worried about updating past 5.7.10 namely because of this bug but also because of the update notes that 5.7.10 will no longer allow downgrading. I was hoping for improved acusense human detection as I get lots of false positives on clothes...
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    Firmware New Firmware for G5 Cameras - 5.7.12

    @JB1970 or anyone else updated to this firmware and any issues to report? Have they fixed the HC light/siren manual triggers that were stopping by themselves after 3 seconds?
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    Hik-Connect Service Provider Has Disabled You From All Operating Channel(s)

    By pure coincidence, this issue happened to a site I manage with the end user registered as the main account on Hik-Connect so contrary to prior belief, this is most probably something innocent and related to Bugvision's managed platform itself rather than treachery by your installer. You...
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    Hik-Connect Service Provider Has Disabled You From All Operating Channel(s)

    The screenshot seems to suggest that the installer is a Hikvision partner who has primary admin access and has shared but now revoked access to their customer (OP's friend). We could probably help you unbind the device and re-add it however not knowing the full history and the strong suspicion...
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    Firmware Latest firmware for the new Hikvision M-series NVRs?

    You can hard refresh the NVR page in firefox and edge (CTRL + F5) and this should reload the page instead of pulling up a cached version. I find it usually helps clearing your browser cache entirely as some of the web UI pages may still load from cache
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