Search results

I tried to do it in IVMS 4200 for Mac I go to device management then remote config, then event, then line crossing. No image there even though I get one in main view and remote playback?

Any way to set up line crossing on a Mac? MacOS Big Sur in particular? Live view doesn't work in the browser, either safari or chrome. How can I set up line crossing as I have no image?

Appears I should've been looking at G5 firmware. Can't see any (C) at the end of my part number though. So confusing!

Just to add to the above, I seem to be able to upgrade my other cameras (colorvue) G1 just fine. These are on the same NVR. The only difference I can see is I'm not trying to 'leap' updates. The Hikvision website has older versions of firmware for the G1 relative to my starting point. The...

I'm struggling to update my Hikvision DS-2CD2347G2-LU camera. Current firmware: V5.5.111 build 201223 Trying to update to HIKVISION UK PORTAL I heard these cameras don't like it if you leap updates. It just says 'Upgrading Failed'. I've also tried newer firmware. Have I got the wrong...

It only worked! It seems version 102 I updated to via Hik Connect whilst at work earlier wasn't the answer for some reason even though that's the newest upgrade supported on Hik Connect Version 108 appears to have sorted the problem! How weird Thank you so much, it's only taken me about 3...

Will that work on MacOS? I don’t think that’s possible?

It seems the problem is the cameras are on a different subnet?

The upgrade hasn't made any difference. Surely someone else has run into this problem before?

I’ve just realised my mothers is the (B) version but mine is not? Obtained from the same source?

My mothers is on V4.30.055 build 201111 Says no new version available on Hik Connect Mine is on V4.31.102 build 210626 I’ve just updated mine via Hik Connect so now says no new version available. I’m not at home though so can’t check if that’s solved my problems

It is the same NVR as my mothers. I’m not sure on firmware version of each to be honest without checking. DS-7604NI-K1/4P

I found a similar thread on here with someone having what seems like the same problem. Fixed by updating NVR firmware. Maybe I’ll try that as that could be causing the problem?

Thanks, it is already enabled. I think it's something to do with being on the wrong IP pool maybe? My Macbook IP is 192.168.1.105 NVR is 192.168.1.250 Cameras are 192.168.254.2(or .3 or .4) I can change the cameras IP below? Should I and will it cause problems? What to change to?

Anyone?

It worked fine on the system I fitted at my mothers and I could access her cameras to adjust the settings. Exactly the same Hikvision products used, same browser, same Macbook, but obviously at her house. This is at my house. The plugin doesn't work. It's an .exe file which I don't think is...

Hi everyone I've got my Hikvision NVR set up today with 3x cameras, but I can't seem to access the camera via it's IP address in my browser. It also doesn't work when clicking the link provided in the NVR configuration menu. Everything else seems to be working great. When I input the cameras IP...

Thanks. Let’s hope it works!

Thank you so much for your help. So I just switch port mapping mode from manual to auto then change IPv4 address, ipv4 subnet mask and default gateway to the values above and it should work? Apologies for all the questions, I just want to be armed with all the knowledge before I go next week...

Thanks for all the posts here. Everything has been working perfectly for the past week. HOWEVER.... We now have a new problem unfortunately. Earlier today Hik Connect went down. Just said device offline. I was actually at my mothers at the time. Unfortunately I couldn't solve it whilst I was...