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Hi all , I have a Ezviz camera that has worked for ages within my Hik Connect app , today the camera is on but I can only live view it over wifi on the Hik app not 4g or 5g , using the Ezviz app I can view it on wifi and 4g or 5g . I've reset the camera , readded it in the Hik app and Ezviz ...

Hi all , hope you can help , can anyone suggest the best settings for my CCTV for the substream, I get poor playback on 4g and I'm not sure what some of these should be set at , this is how they are currently set , thanks

Excellent, I'll try that , I honestly thought that a higher frame rate was better ?? Thanks

Hi all , hope you can help , I'm getting choppy playback on 4g when on live view on the hik app , firstly I presume that the sub stream is the stream I watch in my phone ??? I have them set at these settings, can anyone look at them and see if anything needs to be changed ?? Thank you for your...

Hi , it's fixed , I've lowered the viewing angle down slightly , I noticed there's a large dual carriageway lamp over the back fence where its pointing to , lowered it and its fine this morning

Hi Dan, thanks for your reply , yes they're ir , at about 5.23am it goes bright white

Hi , I have an issue with possibly a camera or the drive ?? It was working fine until a few days back when I adjusted the viewing angle of the camera , all was fine then next morning it looked like it had snowed ! Rebooted drive and went back ok , same this past 2 mornings have to rebooted to...

Thank you again Dan for your help

Hi all , I have my cameras in a set order in the favourites folder but when I close all apps at night before I charge my phone and check my cameras again they are not in the same order , anyone know why ? Thanks

Hi all , is it possible to get a ring camera to work in the hik connect app ??

Hi all , I have a Hikvision 3 camera system and tbh I'm thinking of upgrading the cameras , currently got 2mp ones and I have a DS-7204HQHI-K1/P DVR , I'm interested in some Hikvision colourvu cameras ( 5mp ) would I need a new DVR ??? Cabling is RG59 which is only 2 years old , thanks

Thanks for your reply, 15fps is unfortunately the highest it goes

Brilliant, thank you

Hi Dan , not sure if you saw this , if you could have a quick look , thank you

Hi Dan , massive thank you for your all replies , I've adjusted a couple of settings and wondered if you could have a look and see if they look ok or if I could tweak anything else to get better quality etc , pics are of record and substream .

Can I just ask you what the ' video quality ' should be set to ?? Is there any issue setting it to its highest ?

Hi and thank you so much for your reply. Ive changed to variable bitrate and set the kbps in-between the two figures for min and max in substream too, thank you

Hi all , first post , I'm not that tech savvy with CCTV so go easy please lol . I have a hik vision system and I've been told to get slightly better image quality to increase the bit rate, there is a maximum but rate range , an I better sticking to a bit rate between this or am I better...