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So I've tried the "Ultimate Solution" from Synology Community I tried this on both the camera and the recorder. No success at this time. Keep in mind smart event settings on the camera have always worked and recorded to it's micro sd card as expected, the issue remains getting the recorder to...

Recordings on the NVR only last about 15 seconds. I think the actual event recording is only 5 seconds as in the Storage-Schedule Settings-Advanced Tab, pre and post record are set at 5s therefore adding the additional 10 seconds of recording. The camera starts to zoom and track the target but...

So, things aren't what they seem. I did upgrade the camera to V5.6.15. I found that the smart event tracking is working correctly with the camera, and going back a few day's shows it had been working. I found this by reviewing the recordings on the cameras micro sd card which shows the camera is...

I do see my firmware release available here DOWNLOAD EU PORTAL

Not sure what you're after for position settings. These are the menu options under PTZ. ******************************************************* The firmware seems to have a newer number than what is available on the Hikvision website so I haven't changed it. Maybe that's worth a try. Value...

I'm having the same issues. Tried numerous different settings with no success. Any more ideas? I'm using smart event intrusion detection through the Hikvision NVR which works though only tracks for a few seconds. When I log into the camera, I have smart tracking duration set at 300. I've also...