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    Camera adjusts white-balance when I view in hik-connect

    Where are you setting the white balance modes - via the native NVR interface or via NVR web interface or via the camera web interface? The only thing I can suggest to try is checking/setting camera settings but on the actual native NVR interface. I have not had issues with white balance but I...
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    Do HikVision rack-size switches come with rack mount brackets?

    @Jake Many thanks. those must be updated specs as I was looking at HikVision spec sheets elsewhere which say nothing about installation!
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    Do HikVision rack-size switches come with rack mount brackets?

    Anyone bought HikVision switches in the past? I was looking at a 16 port HikVision PoE switch, such as: DS-3E1318P-EI or DS-3E1518P-SI Does anyone know if these come with rack-mount brackets? The specs say nothing about brackets, the manuals say nothing either, some PDF docs I have seen show...
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    NTP Time Servers

    I can't say why your setup won't connect to google or apple as mine connects to anything regardless of the DNS server/s chosen. Personally I always use pool.ntp.org But a ping to a server is not the same as an NTP request on port 123 - They are different requests and one could work and the...
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    Can ANPR camera connected direct to M-Series NVR ftp captured images?

    My understanding is that if you connect a HikVision camera direct to an NVR then it can't access the internet in any way? Is that still correct? e.g. for my ANPR cameras I set them up to FTP captured images to a remote server. To do that I have had to connect them to a PoE switch even when all...
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    PoE cameras offline after power outage?

    If the NVR network port is not lighting up it could be that the network port in the NVR has failed, or could be due to a connection/cable/port failure somewhere down the line. Where does the network cable go from your NVR? Does it go direct to the PoE switch? Or does it go to a router or...
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    How to get HikVision camera working with non-HikVision NVR? [SOLVED]

    This is now solved, it appears that the "invalid username and password" error was a red herring. Despite the XVision NVR working with an older HikVision ANPR Camera, the NVR was giving the error with the newer HikVision ANPR camera. The user just had to change their NVR custom protocol settings...
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    How to get HikVision camera working with non-HikVision NVR? [SOLVED]

    @Dan, no, the camera is not connected directly to the NVR, it's on a PoE switch. Here is the HikVision camera settings. This was before I added the second ONVIF user (admin/TestPassword) and also I had to change the second "digest" option to the other option which is something like...
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    How to get HikVision camera working with non-HikVision NVR? [SOLVED]

    Thanks @Dan here is the XVision camera connect settings. I tried with the users existing username and password first, then I tried with the following: HikVision Camera actual user: admin/TestPassword AND HikVision Integration protocol user (of type Administrator): admin/TestPassword And then...
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    How to get HikVision camera working with non-HikVision NVR? [SOLVED]

    I have always used one brand cameras/NVRs so have no experience with this and would appreciate advice. An XVision NVR was working fine with a single HikVision ANPR camera. The camera went faulty and I was asked to configure a new one and replace. But I did not know beforehand it was an XVision...
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    HikVision event emails and Microsoft Modern Authentication

    Most online email systems nowadays (well Google and Microsoft anyway) now require you to configure 2 factor authentication on your account and then allow you to configure "app passwords" for things like this. So you go to your account and generate a unique password just for your NVR which you...
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    iDS-2CD7A26G0/P-IZHSY - Workarounds for getting motorcycle plates/events anyone?

    I have various generations of these cameras and although I have not done any testing of motorbike plates the only things that help captures in general for me is: 1) Zooming the camera in further or even fully (of course you will lose surroundings). 2) Set a high exposure (I use 1/2000 but this...
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    HTTP Command

    Are you sending the curl command on the NVR or the camera itself? I struggled getting ISAPI commands working via the NVR and always go direct to camera. But anyway, some older firmware you have to enable ISAPI integration, somewhere in settings under "HikVision Services" I think. Newer firmware...
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    The camera names that I set always revert to the factory settings?

    I don't have the same NVR but usually you can set what you want shown on the OSD and that would normally work. But if your NVR is ignoring your OSD settings then the only way I know of changing the Camera/Channel name is on the NVR native interface (NOT the NVR web-based interface). On my NVRs...
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    The camera names that I set always revert to the factory settings?

    Where are you changing the camera name? On what device and in which setting page?
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    Ubuntu 22.04.4 access to my NVR? [DS-7608NI-I2/8P]

    No native Hikvision Linux tools available as far as I know. If your are asking will you be able to see live views on Linux browsers - I can't really answer, in my experience live view from some cameras firmware work without a plugin on Linux and/or windows and some just don't (with or without a...
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    iVMS-4200 Cannot see any remote playback on iVMS4200?

    Try going to the storage settings and somewhere there are a couple of "rebuild" options. Do a "rebuild all data" and it might sort your issue, I had something similar recently and that fixed it for me, all previous recordings visible again.
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    Ideal specs for a Night-Vision IP Camera to get a clear night-time number-plate capture?

    I've only experience with HikVision ANPR cameras. Latest one I have is I think is this 2MP one: https://www.use-ip.co.uk/hikvision-ids-2cd7a26g0-p-izhsy.html we also have several equivalent older models in use. I'm a bit disappointed in the new one, it actually seems worse than the older models...
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    If you are planning to buy Hikvision DVR then don't!

    This is a forum for asking questions and hopefully getting support/help. It is not for raging/ranting. I suggest you delete your post and re-post without the rant, politely asking for help with your problem and more importantly giving some actual information about your problem.
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    One NVR suddenly no recordings! "no record file found"?

    Thanks again @JB1970 the rebuild all data did the trick exactly like you said. I did see the two rebuild options but wasn't sure what they did, never had any issues before now.
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