Search results

Something happened today - maybe only in the U.S.? - that's really screwing things up. Brave browser will no longer log into the NVR. Chrome will log in to the NVR, but all the menu items to the left are nonresponsive. Edge is the same - all menu items on the left are nonresponsive. Edge in I.E...

In the US. Ordered a set of DS-2CD2347G2-LU cameras, no mention whatsoever of the version. Order was from an authorized supplier. The tag on the outside of the camera reads: "DS-2CD2347G2-LU (space) 4mm (space) "C" Are these G5's for purposes of upgrading firmware? I find it strange that the...

For Dan, who I know is going to ask for this :) 7608 I-Series on 4.61.025 DS-2CD2347G1-l on 5.6.820 set to continuous record and alerts. For several weeks now the intrusion detection has failed to work. Line crossing is working just fine. I'm a pretty good hobbyist user and know my way around...

I've done this before, but it's been a while. Can't seem to get it to work, as I get an error message when trying to save the export file to my desktop. Is the "encryption password" the one we use to log onto the NVR, or the other one we use to get into the cams? Is there some kind of...

I've not made any changes to my NVR or cameras in years. Everything worked just fine up until about two weeks ago, when my alert notifications suddenly no longer include a button to push so I can see the 10 or 15 seconds of the intrusion or line crossing violation. Below is now what I receive -...

I've mentioned this for several years but now I'm making a dedicated thread. On my Android phone, when I get a smart event notification I click on it. It takes me directly to that notification, which allows me to view the video, etc. However, I can now back out of that notification and I'm in...

Anybody else having huge problems with this junk service lately? For weeks playback of event notifications has been broken. Live view, although slow, works fine. But every single playback of a notification loads to around 90% and then fails with an error message. I'm so tired of this garbage app.

Version 4.20.1.1126 just arrived today.

Just upgraded to Windows 11. Now when I go to the Hikvision web interface for my NVR, I get no video feeds from my NVR. It doesn't work in IE, Edge, or Chrome. I've cleared cache in all three browsers with no success. I've noticed a problem we had years ago, where it constantly prompts me to...

I've got an I series NVR on firmware 4.50.000, with eight 2355 G1's attached. I just bought this 2347 to try it out. I simply removed one 2355 and attached the 2347, assuming the PNP would take care of it. On the NVR GUI it just constantly says "detecting IP camera" and goes nowhere. I did a...

Just purchased this camera as an experiment to see what it will do on a particular part of my property. There is *nowhere* in Hikvision's various firmware download portals showing firmware for this model. Is this just the standard G1 firmware, just like for the 2335 and 2385? If so, why doesn't...

I have three Cat6 cables running from the attic of my home, through the inside of a breezeway, then into my garage. Two cables are for cameras, one is for an auxiliary wifi router in the garage. My garage is powered by a 220v line that is buried in the backyard in conduit and comes up into the...

I'm having a very strange problem with HikConnect. First, I am no longer getting any notifications. Second, I have a couple dozen notifications from 18 days in the future, all at exactly the same time of day, on Saturday, November 28th! I cannot delete them. I've deleted the app and reloaded...

For those of us who wired our own IP camera systems this is not good news. Monoprice Cat6 cable sold on Amazon has been recalled due to fire hazard. I've got about 600 feet of it in my house... https://www.cpsc.gov/Recalls/2020/monoprice-recalls-ethernet-cables-due-to-fire-hazard#

Phil/Dan/Kyle: The new HikConnect update that got pushed out a few days ago broke the ability to temporarily disable notifications as seen below. You can toggle the "notification" switch to off, but as soon as you back out of the screen it enables again. This is such a useful feature. Could...

I often see threads asking for help in recovering lost login credentials. Here's my suggestion to make sure you never need to ask for that help: 1 - in whatever email platform you use - Yahoo, Gmail, whatever - create a new folder called "Hikvision" 2 - send yourself an email with all of your...

My internet service provider is changing to higher speed fiber, which requires a change of the gateway/modem. I currently have the modem in bridged mode, allowing a Netgear router to handle everything relating to internet connectivity. Is there anything I should do, copy, make note of, before...

I can't believe I haven't noticed this before. One feature in the app allows you to disable alarm notifications (NOT push notifications) for whatever reason - for example, you are at home during the day when normally your NVR schedule would cause line crossing/intrusion alarms. If you disable...

Phil/Dan - something you guys might want to check with Hikvison about. On an android phone with Hik Connect, you will get an alarm notification in two ways. One is that the Hik Connect app icon will show a small red circle with the number of alarm triggers. The other is that you get a...

This one is for Phil/Dan: When I get an alert from the Hik Connect app (Android) that there is an intrusion/line crossing event, I get a notification on my phone. If I go straight into the app, Notifications tab, and try to play the video, it fails every time. However, if I first click on the...