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Not sure why your not finding it. I am assuming that when you originally accessed your NVR from a browser for the first time, it wanted to download a small program to aid in live view / playback. I am using either Chrome or Edge. I see this when I search in Kaspersky. Perhaps your using a...

Thought I would take the opportunity to update this post / solution for anyone else experiencing playback issues on NVR with last version of Kaspersky installed and using TCP for local playback (preferred, rather than UDP) I followed up with Kaspersky support. It's all related to the "Local...

I have both ColorVU models, DS-2CD2347G1-LU & DS-2CD2347G2-LU. I do not have grainy pictures when zooming in. My settings; Under Image settings, I also have exposure set at 1/50 and all Backlight settings as OFF. I have good supplemental lighting also which helps with night time images.

Glad it worked. By using UDP, it just means the packets don't get sent with error correction and in fact because of this UDP is slightly faster in transmission. But for local viewing, you shouldn't have any issues unless you have a flakey homenet work :)

Did you manage to sort this issue? Are you running a very new release of Kaspersky KIS? I've just come across the same issue on a very recent re-install of Windows 10 / latest version of Kaspersky 21.**. I do not have this issue on my laptop that is running the older version of Kaspersky...