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Do you have Face ID to unlock set within the hikvision app? I did and I have removed this, it make it work slightly better as a temp fix. To be fair the fact the memory cards do nothing so I cannot review events as I don’t have it linked to my NVR due to lack of remaining ports is my biggest...

A massive issue for these is focus. Is your focus set to manual? I always get the wife to hold a plate where a car would be or park a car there, then use the PTZ function where you can zoom and focus making sure you’ve already set the lens to manual and never have a problem other then that.

I have a 7708NI-I4 it has limitations on how many cameras can be played back at 8mp at once as stated in the product literature, I have it running two 2mp ANPR’s and six 2385 8mp cameras and it’s as good as gold. Bit slow at times when I’m searching Reg plates from a few months back but apart...

You can use any of the Hikvision 2nd generation monitors from the intercom systems (IP not the two wire versions, they all look the same) I believe without the intercom systems to display camera’s feeds as I have done. They also have versions with “w” so they work over WiFi, mine is the...

It says "choose noise reduction level"

That’s exactly how the iPhone app was until about a week ago. It now rings like a phone call and let’s you open the app from the ringing screen so they’ve done some integration with the Apple software, however it opens in your app in a random position not like your screen like it did up until...

Since the update it now rings as a phone call (iPhone) The majority of the time it then allows you to open the app in the call and it then doesn’t open the correct part of the app so you cannot see who’s at the door or talk to them correctly as you used to be able to. It doesn’t record videos...

Then put it back in the box and send for a refund before you realise it doesn’t work with the Hik-Connect app to answer and unlock calls since the Hikvision updated app. And it has never been able to record videos, decent photos or do motion detection unless it’s connected to a NVR, I have no...

That is a master programming card as noted in the instructions, you cannot add it as it is used to programme other cards. You need to buy some cards or tags, then place the programming card on the reader you hear the bleeps, place a blank card on and then you hear a single bleep I think, and the...

I’ve had some of those issues however the main issue I have since upgrading to 4.5.0 is that the intercom now rings as a phone call, you swipe to answer but there is no video, there is an option in the answered window to transfer into the Hikvision app however 99% it opens the app but at the...

Thanks for your help, making the camera channel 1 has made these work after months of wondering what was wrong, bizarrely the ANPR Hikvision’s are channel 1 & 2 so I had called the others 3,4,5, and so on. The 2385 clearly don’t like this and only like channel 1. I did wonder that the fact my...

You cannot turn on DHCP as this is connected to my home network and my Internet providers router provides IP addresses to everything with the exception of all my Hikvision equipment, everything is all in the same network group just higher up numbers that wouldn’t get assigned as I don’t have...

Thanks for your thoughts, tried that and had both the same, ANPR cameras work fine 2385 still get the error message. Photos below of the screen settings

And the number plates in the preview are much larger and squished up, as per the photo showing both the new look and clips of the floor or sides of cars. I never had any issues on the previous version of software. Search still works perfectly though.

I've wrote some of this elsewhere, it does make your 4 line ANPR camera results a little unstable, ie showing the floor in the preview rather then the plate but it does note the plate number??? And when you use the NVR relays to control things if you have any set to closed/operated as do, (so...

I've tried changing the camera and the indoor unit to different HTTP ports then hanged that back and tried different RSTP ports and i still get the same error

I shall give this a try shortly however I do have two of the ANPR camera and they are both on the same port and both work well on this internal unit

I have this indoor unit which is software version 2.1.2 200321 working with a Hikvision DS-KH6113 IP Video Intercom System on the latest software version however this is academic. My issue is you are able to add additional camera’s to be viewed from the 6230, when I add an ANPR camera...

I have a no POE 7708Ni-i4 and it’s still horrendously noises as it has all the fans

Thank you I shall look at these in the coming days. Macman the units do this when overcast as well