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There's a thread in another place which may help.

Mine too but I was talking about the iVMS-4200 password to load the device for tinkering. I was able to get it so problem over.

Thanks but my problem turned out to be more basic. My installer had assigned different passwords to my indoor stations without telling me.

Little did I know that the answer was to ignore the instruction to clear the contents of the 'User Data Directory'.

FWIW, Hikvision UK emailed me last week to say that the latest approved UK firmware version for the 8003 Door Station is v2.0.8 build 191029 and you seem to have found a later version somewhere which may or may not be compatible with your region. They also said that the latest firmware for the...

All my 25fps main stream RTSP feeds open quickly in VLC apart from my DS-KD8003-IME1 video intercom door station camera which can take over 30 seconds to open. Anyone know if this is fixable? (Using a real static IP, very fast connections and a Mac.)

Having downloaded it, I'm trying to install iVMS-4200 v3.2.0.10 over v3.1.1.9 manually in Windows 10 running in emulation on my Mac but I don't have a clue about Windows so I'm stuck at stage 1. The installer says that the User Data Directory already exists and wants to clear the contents...

There is much about the video intercom which I find silly but did you try adding your door station via the QR code method?

I don't know how they can say that with a straight face.

After updating the firmware/rebooting did you hit the 'Restore All' button under the device's System Maintenance tab?

Glad you found it. Are you saying that your camera doesn't have an Advanced Network settings tab in iVMS-4200?

DS-2CD2543G0-IS [V5.6.3 build 190923]

Hopefully they will follow through with a camera firmware update since the NVR fix doesn't help those using only the SD card with no NVR.