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Tis me .................again, I have deleted the Hik-Connect app from my phone and have reinstalled it using 4G (as opposed to my home WiFi) and i have enabled DDNS. I have left the WiFi switched off and it all seems to be working OK, at least it is at the moment. I am confused by the Motion...

Hi again JB1970, Following your instructions, that is all working fine now. The IP address is still the same as yesterday. Why do providers find it necessary to keep changing it? How can I overcome the problem of not being able to view my cameras when away from home then? Will I benefit...

yes I've done that and yes I can see the live view of both cameras. The only strange thing with what I've done is that the time showing is one hour behind!! Looking at the menu the time seems to have reverted to GMT. I have now got live view via Internet explorer Where do you think that this...

At the top of the screen it is showing as 'Home-WiFi-Camera 01 Below that are two squares, one for each camera but, in each square there is a message which says 'No more connection is allowed'

I have deleted the app and then downloaded it again and went through everything as instructed. After enabling DDNS with the correct port numbers I got the message 'Saving Completed' but when I try to make the connection and view, it is once again telling me that 'The network is unstable...

Yes I am logged into my account and yes it is showing as being on-line

Yes I've done everything to the letter. I have also done as you say on my phone and when I press 'save' a message pops up to say 'Failed to connect to the server'. If you say I don't need DDNS as I've registered with Hik-Connect, why do I need to configure it on my phoen? I think that I'm...

Well I've done the test and all of the ports are open and I can get to the website on my pc and my phone but still no 'Live View' available. Should I have DDNS enabled? I did enable it but in the status box in 'Configuration' it says 'Connect to server failed'

Thank you for being so patient, it's very much appreciated. Do these look right to you now? Is there a procedure to test that they are working?

Apologies again for late reply, have been out all afternoon again. I seem to have hit a stumbling block after deleting the items not needed. This what I am getting at the moment when trying to get to where I need to be to enter the 50000 and 50002 figures

OK I have done pretty much all of that. Deleted those not required etc. but, when I come to change the port numbers it is telling me that 'The selected service is in use by the Firewall Rules' and that I will have to make the amendment in that section. However I'm not sure if I should be...

I have been into my router and have (hopefully) attached a couple of images for your comments please. My CCTV setup consists of the NVR and two cameras, both of which are connected directly into the NVR. How do I determine which is which from the listed 4 items? Do I have to set up port...

Wow that is some explanation, thank you. It's interesting that you mention the figure of 254 in respect of devices. This is confusing me slightly because somewhere in the 'configuration' settings I have spotted 255 (one too many!) which I think was repeated a couple of times. I have been into...

Thank you again JB1970 for your very comprehensive instructions. I should point out that when I have installed iVMS4200 on my pc and Hik-Connect on my phone, they have both worked perfectly without any input from me. I have certainly never enabled the UPnP simply because I wouldn't have the...

Hopefully I have managed to get the shots that you want.

Sorry for the delay in getting back, been out this afternoon, Yes i think that the IP address is a static one. I always use the same number when using Hik Connect through Internet Explorer and have never enabled DHCP. Also, I have never had to use Port Forwarding ever since having the...

Hello JB1970, It really is very frustrating. Everything seems to be working fine and then boom! everything aint, it aint not:mad: The Hik-Connect on my iphone keeps showing the message 'Network is unstable Connecting again' I can't understand this as nothing has changed. There is nothing...

So frustrated at the moment Hik connect and iVMS 4200 working perfectly for almost a week and then today........ Why are these apps so inconsistent or more to the point, why are they consistently inconsistent? Just can't get either of them working at the moment.

Thank you Dan. Am I making this adjustment via iVMS4200 or the menu on the NVR.? Having gone through both, I haven't found 'Enable Motion Dynamic Analysis yet.

I have revived this thread because I have spotted something new when using the latest version of iVMS4200. When there is any movement detected one of my cameras shows a bright green rectangle around the object/person and it follows them until out of shot. This is only evident with one camera...