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Plug your NVR to another LAN port on router, from LAN1 to another free port.

Install program SADP on your laptop/PC, you'll see your NVR on the list. After that double click on IP address showed in SADP and you'll have access to your NVR trought browser. Login with your credentials (user/pass). Go to Configuration, Network, Advanced Settings and then Platform Access. See...

You could try to add main door unit as main door unit and other as doorphone.

From my experience they have mostly same manuals, some things are different. And they don't delete things reffered to NVR's and another way around. Only DVR have ability to upload FW , analog camera's don't. That's for sure.

Hi, i think you will have all new installation. From my case, i have v2 and v3 installed on laptop (just differetn path of installation). So i don't think you will have your data on new v3 IVMS.

Hi guys, analog camera's don't have ability to upgrade FW. You can only upgrade your DVR. If you can't get full image see what's the may resolution your DVR accepts.

Hi, i'm using iDS-7716NXI-I4 / 16S(B)(Parking) (a little bit special version of FW for parking and ANPR solutions). Hardware is same. We have two PanoVU cameras connected (DS-2CD6924G0-IHS), one LPR (iDS-2CD7A26G0/P-IZHS), one dual lens camera (DS-2CD6D52G0-IHS), 6 outdoor units of intercom...

What is your current FW? Did you make a factory default?

Hi Shiyar. After upgrade did you do a factory default? Maybe battery on motherboard is dead? Try replacing it.

Can you send me those videos? They can be controled but over app and indoor station, like you said.

Hi Jay, if you set up card reader to address 2 it will open door 2 (control relay 2). You see in logs that every time door 2 was open. If you set add on 1 it will control relay 1. This was introduced in newer FW version so you have ability to control both locks with tag reader.

No, on villa door intercom you can't. This is answer from hikvision tehnical support. Only on modular intercom you can beucase you can address additional moduls.

What NVR do you use? And version of FW? Easiest solution is to restart your NVR so that NVR cancel all of previous "connections".

Hi, like NickSM said you can unbind from hik-connect and bind to another. But i believe that he is using hikproconnect and that is why you can't configure anything. Do you have some blue and green icons next to your device in hik-connect? You can go to service on cloud, authorized devices and...

"Hi Zvonimir, It’s not supported in kv8113." You don't have luck mate.

Just saw that this is reffered to modular station. I wrote to the support, will get back to you

In old FW, our card reader could only open the first door(fist relay) and in new firmware we changed that if the card reader DIP switch address is under 2, then it will control the second door/relay. So that’s why I asked if the DIP is on 2 because it used to work but now it didn’t.

Just remebered that if you want to use second lock via keypad or card reader you must address that module as no2. (address 2). As sson as I find official doc i'll send you.

Like a second lock? Did you enable it? Under Intercom settings.

You need to use the latest IVMS. When you add your device into IVMS you MUST import in into a group! After the group is created you can go to Access control, Authorization and create Access group. Acces point is actually your door's to which you apply users. If you use both lock's you need to...