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Back again. I have just swapped the new NVR/Router cable and am now using the one that worked O.K. with my old NVR but I still haven't got any lights on the relevant ports on either the NVR or the router. I changed over to a different port on the router but still no lights or connection. Nothing...

Thank you again for all your amazing help. I am in the U.K. and it is now 10.30 pm but I will be right back to deal with your suggestions tomorrow morning. Thank you.

Firstly may I express my thanks and gratitude to you for responding to my problem. It is much appreciated. Thank you. I have looked on the NVR>Network settings but it might help if we deal with the simplest things (to me) first. My NVR is connected to my router via a cable but neither ports are...

I have a fairly simple 3 camera system for our property which all feed into a recently replaced Hikvision NVR. I have a desktop pc which is cabled directly to the NVR, also a stand-alone monitor connected similarly. They are both working as they should. But I also have 3 iPads that were set up...

Oh dear, I should have thought of that. Thank you very much. I just checked and both your posts were in my Googlemail spam folder. I think the problem was compounded because any emails sent to that email address are automatically sent to my main email address and so I don't go into Googlemail...

Thank you, that makes sense. I just checked before making this replay but no email as yet but it was only a few moments ago when you made your post. EDIT : I just looked at my account details and I had the boxes ticked about informing me about such things.

Apologies for the late reply but I can't find an option on this site to be informed of replies or further posts. No, the hard drive didn't fail, it was still recording, but there were clearly errors with something somewhere because, for instance, playback was very erratic. I bought a new...

I have a 3 camera iVMS 4200 CCTV system with a Hikvision NVR DS-7604NI-E1-4P (copied from my original invoice which has SEAGATE SURVEILLANCE 7TH GEN 3.5 HDD, 3TB typed underneath ) and I presume the latter to be the HD in the NVR. But I have hit a problem today which I have never seen before. It...

Thank you Dan for a really helpful and coheremt answer. I had wondered if the system encrypted the video files in some way since they are a fraction of the size of any file that has been converted to a similar standard to the original. To compress the video files is quite logical when you think...

I have an annoying problem and wondered if there is a quick fix. When I use the record option when viewing previously recorded footage from my CCTV system on my Windows 8.1 64 bit desktop although the filename ends with .mp4 I find that I am unable to load it into my Cyberlink Power Director...

Thank you very much for that. Very interesting. I did buy the crimping kit and could see the advantages of pass through connectors and so bought that type as well. I did have a couple of practices with small lengths of cable and tested them and my tester said that all was O.K. I did actually...

Hello. Is there any chance that you could possibly help me please ? I still have the problem that I showed in my thread : iVMS 4500 and iPad. #13. How do I correct the error message that I am getting on the screen ? It is a PTZ camera. Apologies for the brevity of this message. Maximum 420...

Hello Phil and thanks for this forum. Could ask a huge favour please ? Could you have a look at my last post #13 on the following thread iVMS 4500 and iPad. where you can see a screen dump of a problem I have. Is there a chance that you could tell me what I need to do to get my PTZ on line. Many...

We have made progress ! Everything that was on the old iPad was copied onto the new one and I was told that if I went into the App store and looked at the "Purchased" option I would find iVMS-4500. And sure enough it was there. And so I now have our camera system on the new iPad running on...

Thank you. When you say "select Manual Adding" do you mean that I need to click the "Add Device" option in Image1 as shown in #6 ? I do have a record of the password. I noticed that in Image3A in #9 that it says "Camera No. 3" Do I have to do this for each camera ? EDIT If there is an...

Yes, I just looked in the App store again and can see that it isn't available. I am totally out of my depth here but are there 2 different methods of connecting to the CCTV system ? Hik-Connect being one and then another way using the "iVMS" version ? I would be quite happy to delete the app...

I hope this is what you were asking for. I'm not sure if it is relevant of not but I blanked out the IP adresses which were actually both the same.Thank you for your continued patience. EDIT I'm unsure now as to what I downloaded out of the App store onto the new iPad. It was only purchased 8...

Had to go and do other things but back again now. I will repeat that I am not an iOS person although I do in fact have a mini iPad. I was middle aged when I grew up at the DOS prompt computerwise way back in the 80s so learning new tricks is not getting any easier. And so I am eternally grateful...

Thank you for that reply and for the link. I will investigate further tomorrow and come back to you. One thing that I don't understand is that when I access the NVR and the programs on my Windows desktop all refernce to what is preumably a version No. is iVMS-4200 which is how it was when the...