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  1. Kieran

    Hikvision DS-7716NI-I4 cabling query

    The DS-7716NI-I4 will be just fine for 14x 4MP cameras - it's if they were 4K where you'd have an issue ;) If you're after a higher-specced NVR regardless, the next step-up would be the DS-7732NI-I4-16P
  2. Kieran

    User Manual

    That's a Chinese-market camera. It's exclusive to the Chinese region and isn't available internationally by authorised means. The only manual for that camera to my understanding is not in English. The closest comparison would be the DS-2CD2742FWD-I
  3. Kieran

    How-to: How do I reset the password of an EZVIZ account?

    The verification code of your device will be printed on the white label attached to the DVR. If none is present, try ABCDEF If that doesn't work either, try the admin password of your DVR Make sure your DVR actually supports EZVIZ - for many you require a firmware update first.
  4. Kieran

    Hikvision DS-7716NI-I4 cabling query

    Just to clarify, did you mean 14x Hikvision 4MP cameras? Or did you actually mean 14x 4K cameras (8MP)? The latter would be a very hefty system, and too much for a DS-7716NI-I4. Otherwise though, you're right, you can connect the cameras to your network in any manner (to a switch, to a router...
  5. Kieran

    DS-7608NI-I2/8P reboots randomly / slow access to login screen

    Glad to hear it worked for so many of you who were experiencing the high-load reboot issue. Hopefully that shouldn't crop up again in the future!
  6. Kieran

    Camera pixelation

    No, I'm afraid not. The way QNAP / Synology / VMSes work (typically) when it comes to camera configuration settings is that they send commands to the camera to change their settings to whatever you enter within QNAP etc. This is then periodically checked by the software, so even if you change...
  7. Kieran

    Camera pixelation

    iVMS 4500 won't reset the bitrate. It's almost certainly a setting on your QNAP that is pushing the settings to the camera. Root around, likely under Camera Configuration or any area that lets you adjust camera settings on your QNAP. Make all changes on the QNAP first - these will then be...
  8. Kieran

    Camera pixelation

    Looks like your bitrate settings are too low. It has been a while since I used QNAP, but you should be able to either go to the Camera Configuration window on the left of your screenshot to increase the camera's bitrate, or right click on the entry in that list to do so. Failing that, navigate...
  9. Kieran

    How-to: How do I set up Hikvision's EZVIZ service?

    Do you have the 4MP cameras? The v5.4.4 firmware release fixed issues with alarm notifications received via iVMS 4500 from these cameras - you might want to give this a try to see if it resolves your issue.
  10. Kieran

    Camera firmware update

    If you connect a monitor and mouse to the NVR, you can upgrade the cameras via the NVRs local GUI. Connect a USB stick to the NVR with the camera's firmware loaded in the root directory. Navigate to Menu >> Camera and click on the Upgrade blue arrow for any camera you want to update.
  11. Kieran

    Shutting down DS-7604NI-K1-4P

    Even the shutdown command via local menu doesn't actually shut the NVR down - it still awaits you to physically power it off once it gives you the go ahead. Whilst Hikvision recommend properly shutting it down, it's so roundabout to do so and it's not too critical if you're unable to.
  12. Kieran

    How-to: How do I set up Hikvision's EZVIZ service?

    You can sign in to your Hik-connect / EZVIZ account within iVMS 4500 by opening the Menu and tapping Cloud P2P. This way you wouldn't have to switch apps.
  13. Kieran

    Mega-Pixel security system. should i get BNC or POE ?

    Depends on the cabling you've already got installed. If none, definitely go with an IP solution. As always, you get what you pay for, and Costco / Swann are notoriously poor quality.
  14. Kieran

    4-5mp camera rubbish resolution

    The snapshot button can be found in either the Live View or Playback tabs, at the bottom of the viewing area. The image in a red square, below. In Configuration >> Video/Audio, you'll be able to view the camera's current resolution.
  15. Kieran

    which is the best way to go for live view.

    You can use iVMS 4200 to accomplish what you want. Full screen the camera, and then right-click the stream to open the PTZ control panel whilst full-screened. The latest version is 2.5.1.7 which you can pick up from Hikvision's overseas website or the Hikvision European download portal. iVMS...
  16. Kieran

    4-5mp camera rubbish resolution

    You can access the system via a web browser by entering its IP address into the browser address bar. That'll take you to a Hikvision login page (enter your device's credentials) and then you'll be able to view any cameras in a browser. From here, you can capture a snapshot - double check the...
  17. Kieran

    Intrusion configuration

    That's correct as I understand it.
  18. Kieran

    Hikvision iVMS-4500 HD (android) push notification doesn't work

    Which cameras / NVRs are you guys using? Firmware v5.4.4 for the R6 series of 4MP cameras included the below fix:  In GMT zone, users would be able to receive iVMS-4500 alarm notifications normally.
  19. Kieran

    Hi Clive, you'd need to first upload the image to an image-hosting site (imgur.com is popular)...

    Hi Clive, you'd need to first upload the image to an image-hosting site (imgur.com is popular) and then use that link when posting an image
  20. Kieran

    4-5mp camera rubbish resolution

    Would you be able to upload a full-size capture of the camera's live view? I don't mean a screencap from a phone, but a Hikvision NVR or camera will allow you to take a capture when viewing the camera via a web browser on a PC or software on a PC. I want to check the resolution of the actual...
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