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Thanks for the feedback. If an NVR is within the installation, it always work as an "master clock" for the cameras. So it will overwrite all settings inside the cameras periodically. Just set the right time and DST at the NVR and you're done.

Is there an NVR behind the camera?

What kind of connectors do you use on your AWG24 cable? What kind of cable is it? Sure it is really Cat5E (and not unshielded UTP)? If there is a tested point-to-point connection of each wire, i think the only possible issue is a voltage drop within the 10m, so the voltage level at the camera...

Just look at the picture borders in live view, go outside and straight from the camera away for a few meters (e.g. 10m)...then measure a) the distance to the camera and b) the distance from that point in parallel to the border of the live view. Now do some easy mathematics: tan(x)= b/a. After...

Newest firmware is 3.4.95, after that reset the NVR to factory settings and then plugin the cams. Maybe this will help.

Newest firmware?

Unbelievable...i hope the market will clear that on his own...and i wish you the best of luck to get that compensated! Maybe you have an eye on the Dahua products - there are very similar to the hiks.

Just see that you are on older firmware...3.4.92 is the newest. Maybe an upgrade will help if there is a firmware problem. If you enable the "virtual host" function onto the nvr, you then have direct access to all the cameras connected. Just add an :6500x to your nvr's ip-adress (x=1 for cam 1...

Ok...a video. And now?

:mad::mad::mad: Are you really not able to search for it on the european download portal? It is just a few clicks away, i am sure you find it if you understand how google search works. And yes, there is a newer firmware available.

Why did you not upgrade to the newest firmware (3.4.92) ? That would be the first to be sure that this is not a firmware bug...

On the official european download portal, there is no 5.4.41 firmware: DOWNLOAD PORTAL Seems that the 5.4.41 was a quick solution to solve the vulnerability issue. I think there is a mistake on the build date, the 5.4.5 was released in march too...

I think this was a cybersecurity related update: https://cdn2.hubspot.net/hubfs/1933155/PDF/Privilege Escalating Notice.pdf

Hi Soren, i updated to 3.4.92 a few days ago and i have no problems here :)

Thanks Phil for your honest reply. I think the main problem is the costumer itself...of course most of them will buy a 8MP model instead of a 5MP model for the same price - regardless of the possible lower picture quality of the 8MP model. On the other side, a company will sell products and of...

I would appreciate a more picture quality orientated focus (especially in low light conditions) than the focus on more and more pixels. My experience is, that a 2MP or 3MP camera with a "good" sensor and without WDR (e.g. the old DS-2CD2332-I series) and other software optimization effects is...

Ahh...just read it that it worked now :-)

Where did you buy the cam?

Hmmm...strange...i have 6 of this type cameras and no problems with upgrading.

Try to place the digicap.dav (unzipped file from the download) directly on your desktop.