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Yes I will check it as well (some time next week) after I test whether downgrade solves or not the problem with NAS. Many thanks Phil!!

Thank you Phil! I think I found when it went wrong. It seems that firmware up to 5.5.80 worked fine. 5.5.82 and x.83 introduced some bug. I have only tested this on one camera so yesterday I downgraded all cameras to 5.5.80. I will need a couple of days to complete the testing I need 1st folder...

Virdi, did you solve the problem? I just came to exactly same issue after upgrading the firmware on G1 cameras. 1. Data is saved/overwritten into single folder only; all other folders are unused. 2. Also video files store only about 4-15minutes videos compared to about 1hr on older firmware...

I use 4 x G1 Series cameras (minidomes and cube) that save data to NAS. All used to work fine but after upgrading to firmware V5.5.83 I noticed all video files are saved into one folder only. All other folders / disks where camera has access are never updated - they are all 0 size. I added 3x...

Yes, sub-stream settings are still being lost. HD settings for my cameras are not lost anymore but: - 2 out of 4 cameras (the same EasyIP3.0 family) have problems. When set to HD they either don't load at all or freezes after a few seconds and Hik-Connect is restarting the stream continuously or...

Cameras no longer loose Main Stream settings (via Hik-Connect). Great! Firmware 5.5.82 (works from 5.5.61 up) and latest Hik-Connect app (18.01.2019). However something strange now happens: 1. Sub-Stream Max bitrate gets changed to 266kbps when switching between SD<-->HD. I set is to 1024kbps...

I used once VPN server on NAS drive - really painful to setup and use. BUT Some routers also have this functionality built-in. On ASUS routers it is easier to set it up (2 minutes max) that to make a cup of tea. All you have to do is: switch it on (toggle button), and come up with username/...

I think Hikvision might have resolved the problem. I just tried again and one of my cameras stopped loosing main stream settings (firmware 5.5.61). How come??? Well I checked and HikConnect was updated recently (on 18.01.2019) for Android. The same camera (still on 5.5.61) definitely didn't work...

StewartM is correct. The issue is still there when using HikConnect. IVMS-4500 works without that problem. Cameras are on latest firmware.

Hello All, Is there any option to switch on / off Events on Hikvision cameras via a external button? I understand there is an option to select a schedule when events are captured. It is useful for people with very regular schedule. There is also option to disable alarms on Hik-Connect App (but...

Hi All. I have the same problem (continuous recording showing only blue timeline) but I record to NAS. I can not find a way how to enable time marks for motion detection. Playing full screen in IE doesn't show any icons (just full screen video). Any clues on how to enable it? Is it at all possible?

Thanks Chris - very useful info! I upgraded firmware to 5.5.61 on one of 2CD2555FWD-IWS but without much luck. Now I cannot switch to HD from HIK-Connect at all. It gets stuck on loading... and then shows error message. On positive side: main Profile did not change :) I will try port...

Hello Phil, I use Android version of Hik-Connect (version 3.4.3.0517). SD / Basic quality don't affect the camera - all works fine. Only switching to HD does change camera settings. I wouldn't mind using just SD stream but then I have no sound. Does anyone know if it is possible to have sound...

It seems Bjorn spot on. I have exactly the same problem with both types of cameras I have: DS-2CD2555FWD-IWS and DS-2CD2455FWD-IW on latest firmware. I have no NVR, just NAS drive to record video. Everything works fine until I run Hik-Connect app (latest ver) on my mobile. After changing quality...