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  1. A

    How do I Access Smart Event and Face Detection Settings on my DS-9632NI-I8 NVR?

    So i brought a DS-9632NI-I8 like a month ago, But i have no "smart events tab" in System to turn on. I can't get face detection to work also on 2DF8223I-AELW. Yet it says its supported on the Data Sheets.
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    Hikvision Bugs and there Excuses.

    Im gonna try again to recover on a old laptop. I wonder if Windows 11 new security is stopping me accessing the camera via TFTP
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    Hikvision Bugs and there Excuses.

    So seems like my only options are Serial flash or Find someone else who would do a eeprom dump maybe ?
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    Hikvision Bugs and there Excuses.

    Its a 1000watt Rated Switch from work. m4300 series.
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    Hikvision Bugs and there Excuses.

    Was being Powered By a Very Good Netgear POE++ switch.
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    Hikvision Bugs and there Excuses.

    I did IPD_R3_EN_STD_V5.5.2_Build171201 Via Internet Explorer, went to 100% shut down. The wiper blade went across and it just boot looped :(
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    Hikvision Bugs and there Excuses.

    So annoying how stupid thing like that can brick a £1600 CCTV camera
  8. A

    Hikvision Bugs and there Excuses.

    Yea most likely what i did :( think i was on 5.4.0
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    Hikvision Bugs and there Excuses.

    It was a UK Supplied camera. They wouldn't of password reset it otherwise. So its not imported. i had no idea hikvision gave you 5 Firmware you have to do 5 updates.. This is not how normal firmware works i use to program epprom everyday for 2 years for Asus before i become a cyber security...
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    Hikvision Bugs and there Excuses.

    I told them the firmware was from there Portal before i received that message
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    Hikvision Bugs and there Excuses.

    Ok, So if Hickvision is not be sold to the public/End user. Only Trade and installers.. Why is there loads of sites selling them ?
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    Hikvision Bugs and there Excuses.

    support.uk 15:21 (8 minutes ago) to me Hi Anthony, we do not support end-users directly on any Hikvision product range as they are trade-rated products and not to be sold to the public. Third of all, we did not provide the firmware, you could have easily found a...
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    Hikvision Bugs and there Excuses.

    its just power cycle over and over :(
  14. A

    Hikvision Bugs and there Excuses.

    So Had a problem with Patrol freezing on DS-2DF8223I-AELW. So being as im updating my network and it had the factory Firmware from 2018. I upgraded it. Then camera just disappeared from the NVR, No GUI and Not showing in Sadp Any ideas please :)
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    are Hikvision Getting Strict ?

    i ignored the form and they have now sent me the reset. So all sorted. Can delete if you want. :) Thank you
  16. A

    are Hikvision Getting Strict ?

    Ive just reset 7 cameras in 3 days and never needed to fill out 1 form. So there either been lazy or now getting strict lol
  17. A

    are Hikvision Getting Strict ?

    So i brought a used UK Supplied Camera that was got from DVS Years ago. Sadly the camera was linked to the previous owner, So i emailed Hikvision password email and sent them my XML, Normally they are great support, reset it and send me the file. So i did the same today and There demanding i...
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    What is the difference between those cameras and is it worth updating ?

    Is it worth updating from the DS-2DF82231-AELW to the hikvision ds-2df8225ix-aelw ? What is the difference and is it worth it ?
  19. A

    NVR keep or upgrade ? *wanting new cameras*

    Yea, The auto tracking 3.0 is almost a £1000 jump in camera price. alittle out of my budget :( Maybe 1 day. lol
  20. A

    NVR keep or upgrade ? *wanting new cameras*

    Also would people recommend the Ds-2DE4A425IW-DE ? for Good smart tracking ptz ?
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