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Thanks i am now running v3.7.6.190403 on the iPhone and still no luck :(

My internet speed with VM is 20 upload, 350 download. Bandwidth seems fine. I have also lowered the res and frame rate, still no luck! Not sure what else to try. Thanks

Hi All, Can anyone help me i am always getting the message "Failed to Search the Video" when i try and watch back the motion detection on my iPhone. I am getting this message when i use Wifi or 4G. It makes no difference. I really like the Hikvision camera's and the NVR but I am beginning to...