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So I’ve tried deleting and reinstalling the app. This resets it to zero but it’s starting to count up again. Very odd.

Cheers for that. Il give it a go and see.

Anyone have any ideas? Thanks.

Hi everyone, Anyone know why every time I clear my notifications in HikConnect app on iPhone it gets rid of the little red notification counter next to the app (which is normal) but then whenever I get a new notification the little red notification circle just keeps going up more and more even...

Thanks Kyle, much appreciated.

Sorry for yet another question.... If I have it mounted on a wall in the position of the photo below will the image be the right way round or upside down?

Hi all, Camera: DS-2CD2545FWD-I I’m trying to work out how to move my lens slightly right as it’s going to be placed on a wall. The manual seems to show two models. One model listed has a hex screw on the top which I can’t see on mine and the other says use a little round tool that fits over...

I’ve just opened up my new camera and there are these little bags of balls. I understand they are to help with condensation? Mine says Exp 2019 Is it out of date? Does it make any difference? Thanks.

You may face an issue at night with the Infra red LED's causing glare as bouncing off the window. Someone might know a camera that minimises this issue.

Is the safe in a seperate room? Cheapest way would be to have a camera that alerts you once motion is detected in the safe room, however you would also set it so it is recording 24/7 too.

I see Hikvision do a batch config tool. Is this any good for upgrading all your cameras firmware at the same time? Thankyou

I thought I’d update. I’ve worked it out. Once plugin was installed I was still getting no video. Eventually realised the feed was encrypted in network settings. I needed to update the encryption key in local settings and also the encryption key in live view parameters.

So I went home and rebooted and still nothing. Just wondered if anyone else was in the same situation. All I want is to view the video so I can set motion detection settings etc? I can access my Hikvision NVR and login to it but can’t see any video. It’s just grey boxes where there is meant...

Hi, I apologise for the many questions. I'm nearly there now. I've been very happy with my 4mm mini bullets that are now positioned round my house. Thankyou for the great service from Use-IP. Very happy with my purchases. Now I'm looking at the front porch and door to cover people coming to...

Hi Dan, Thanks for your help. Much appreciated.

Thankyou Phil. I hadnt rebooted.

Im trying to change settings on the NVR and any screen that is meant to show a live feed is just greyed out. Tried IE and Firefox and with IE got so far as being asked to install a plugin but now just got a grey screen. Any ideas? THanks again.

Hi all, Just a few questions about the NVR settings please..... Under Advanced configuration and platform access there is a setting "Enable Hik-connect Server Time Sync". Should this be ticked or not? I have my NVR time set to update via NTP server. Just wondered what this "Enable...

Thankyou

Just a quick question... Will any female to female RJ45 coupler be ok with POE or can there be any risks with power going through them, overheating, etc? thankyou.