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Hi Jack, not sure what else to suggest mate. If none of the previous posts have helped, and as long as you remember your password, try a factory reset on your NVR and start again following the previous posts. There are good YouTube videos as well, I’m not sure if you’re allowed to use the links...

Fingers crossed there’s a simple tick box or similar needs activating or saving.

Open your Hik-Connect app on your phone, go into “More” bottom right, then “Help”, scroll down to “Registration” which will guide you through how to register your device, then go back and scroll down to “Device Management” again there are step by step instructions to enable your device if...

Menu as seen in pic once you press the plus/add symbol

Also, make sure you’re using the latest version of Hik-Connect on your iPhone. The + symbol should be top right of the screen which brings up a menu of different options

Nearly. system>network>tcp/ip NIC Type = 10M/100M/1000M Self adaptive Ensure “Enable DHCP” is unchecked Then on the IPv4 tab it’s the IPv4 line that you assign to your NVR with the last set of digits. This won’t change as you are manually assigning this to your NVR. Remember to hit the blue...

Hi @Murfy92, Follow their advice, they’re really helpful with top notch knowledge. I use the DS-7616NI-I2-16P with 7 (so far) external 4K POE cameras and haven’t had any issues with bandwidth. All my cameras are set for full 4K full screen recording 24/7, audio as well, full screen alert, face...

Hi @VITOLIER, Forgive me if you’ve already tried this, I’m an iOS/mac user with Hik-Connect also, in the NVR settings you should just be able to assign a static IP address for your NVR, eg 50.1.1.”22” with the final digits being assigned to the NVR. Then open Hik-Connect app, hit the + symbol in...

Many thanks for a swift reply. Great news, I can continue with my new install knowing additional connections aren’t required. Thanks again, great forum.

Hi JB1970, I’ve purchased the same NVR along with a number of DS-2CD2386G2-ISU/SL cameras. I’ve used Hikvision before but not with audio. I purchased these cameras as I also wanted to be able to use them to communicate two way should it be required. I notice you connected via POE but did you...