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TEST TEST IMAGE TEST LINK TEST Hikvision DS-2CD2386G2-IU 8MP AcuSense Turret Network Camera With Built-In Microphone TEST TEST

Since none of you over there seem to have experienced the same problem - yet - here is a partial fix according to the U.S. guys, if you are interested. Uninstall each browser, one at a time. Reinstall, and import your bookmarks/favorites from another browser. Do the same to browser #2, #3, etc...

Another example. On the G2 I just installed, I cannot see all four intrusion detection options to set parameters, because the dropdown box is obscured behind the live view. I've updated web components, updated local services, whitelisted the URL and everything else I can think of. This is in...

And yet another problem with the browsers - any function that ends up having a dialog box, or "click here for OK" or anything like that gets hidden behind the live view of that camera you're working with. You get stuck without being able to confirm or reject the function. The pic below was my...

And the other problem is that my new 2347G2 absolutely will *not* do intrusion detection. Line crossing works, but intrusion just will not activate. I've checked the settings a dozen times but it will not trigger a notification. I've logged out of HikConnect and back in, rebooted the NVR...

Still here. All three auto-updated yesterday in response to some new cyber threat. Whatever they did it sure is causing problems.

Something happened today - maybe only in the U.S.? - that's really screwing things up. Brave browser will no longer log into the NVR. Chrome will log in to the NVR, but all the menu items to the left are nonresponsive. Edge is the same - all menu items on the left are nonresponsive. Edge in I.E...

Thanks JB! Given the problems I've had with a few of my 2347 G1's lately, I'll probably be transitioning to the G2's at this point. Plus, they're cheap!

Is that a good thing? Or should I avoid it, assuming it doesn't already have that version?

Thanks for the reminder about looking up the firmware version. I haven't plugged it in yet, but I'll do that this week.

In the US. Ordered a set of DS-2CD2347G2-LU cameras, no mention whatsoever of the version. Order was from an authorized supplier. The tag on the outside of the camera reads: "DS-2CD2347G2-LU (space) 4mm (space) "C" Are these G5's for purposes of upgrading firmware? I find it strange that the...

As far as I know, you not only have to tick the box for "notify surveillance center" but you also have to go to the right and check the corresponding box for "trigger recording" - even if you are set to continuous recording as I am. That's what allows the video clips to be sent to Hik Connect...

Hard reset the camera, rebuilt all the parameters, and rebooted the NVR. Intrusion detection now seems to work, after all other methods failed. Getting real tired of the reset/reboot/rebuild/update firmware BS on this equipment to fix problems.

For Dan, who I know is going to ask for this :) 7608 I-Series on 4.61.025 DS-2CD2347G1-l on 5.6.820 set to continuous record and alerts. For several weeks now the intrusion detection has failed to work. Line crossing is working just fine. I'm a pretty good hobbyist user and know my way around...

You wouldn't happen to the in the U.S.? I've got six 2355's and one 2385 in a box from an earlier configuration. Would be willing to sell any/all of them cheap.

Here's another issue - see the difference in the intrusion detection settings between Edge and Brave? Here's Edge: And here's Brave:

@JB1970 and @Kyle I noticed another issue with Chrome and Edge today. My front door cam was picking up line crossing but not intrusion. I went into config-> smart events on that camera and for some reason, the minimum area was gone. No big deal, I'll redraw it. I couldn't. I tried to hit the "X"...

Can't help with the problem, but as far as settings: You could probably lower the frame rate a tad if you wanted. Up the max bitrate a bunch - that setting doesn't set the bitrate, it only puts a cap on it during busy scenes with lots of action. But the bitrate will drop to whatever the scene...

OK, update for posterity's sake. I had success with the Brave browser run as admin, no extensions. There is definitely something about Chrome and Edge, even in Explorer mode, that will not allow me to export the file. I ran them both in admin mode, disabled all extensions, and marked the URL as...

Thanks Kyle. I am using my admin NVR password, and have also tried running in Edge in Explorer mode. Nothing seems to work. I even disabled all extensions in Edge and Chrome.