Recent content by Ray Arts

The camera's are connected through POE with the NVR, no local storage medium is used on the camera.

Hi all, kindly requesting your help eliminating an issue with event triggering. Please review the clip (attached). My son is returning at night on his scooter. I can't seem to get the config right to trigger the intrusion detection event to notify Hik-Connect. I have no notification. Anything...

I am not sure, but I notice in the screenshot for the smart (intrusion detection) event there is another slider called duration. That indicates the "supplemental light" is part of the event - trigger (and not meant to gradually turn on when it gets darker outside).

And on the NVR: DS-7808NI-I2 V4.61.030 build 240123

Above: Motion Detection Below: Intrusion Detection

DS-2CD2387G2-LU V5.7.17 build 240606

Hi @timearnshaw The whole event detection saga to me is a hit and miss experience. Daytime events are fine, very reliable. Nighttime events? An ongoing struggle. I have explored all of the event detection modes, combi's, adjusted sensivity settings, tried supplemental lights support, firmware...

Hi all, I have been through the guidances on setting up Hybrid / Smart lighting on my DS-2CD2387G2-LU but during daytime with the settings below the lights on the camera will go on when there is an (intruder) event. I was expecting that the lights only will be enabled (gradually) when the night...

Why would you ask specifically to downgrade firmware? Will v5.7.15 be a more stable version?

That I am not sure, I belief yes as I have chased firmware updates aggressively that last year in an attempt to resolve the issue.

Yep that is my setup as well. I have "Notify Surveillance Center" box ticket and I do receive notifications in Hik-Connect, but not all. Specifically at night time. This has been bugging my system for over a year now.

NVR DS-7808NI-I2 FIRMWARE V4.61.030 build 240123 CAMERA DS-2CD2387G2-LU FIRMWARE V5.7.17 build 240606 In Hik-Connect I record Events. I noticed that the events are correctly triggered (showing a red bar indicating the event). So, all events are captured fine but not all events are...

I don't have "Enable Dynamic Analysis for Motion" activated as this belongs to Motion Detection, not Line Crossing detection. Or am I missing something here.

Hi all, I've tried numerous ways to have reliable event triggering at night. The point is that around midnight, my smart event triggers are not registering anything. I tried Intrusion detection as this is my favorite detection mechanism with all of the options (sensitivity high up ...

I've took the plunge and installed the new firmware and it is running fine as far as I can see. Looking at the firmware version number, this seems like an incremental update, not a major release.