Recent content by Picard

That’s a shame, I did a google search and it suggests older NVRs had “extranet access” which was the platform access equivalent. Not sure if you can see that option anywhere? Also worth checking you have the latest firmware: HIKVISION EUROPE Sorry I’m not much of an expert on these things, I...

No worries, fingers crossed!

On your iPad log into your NVR using the IP address Go to configuration, advanced and set Access Platform Mode at the top to HiLookVision, that should populate the address with something like litedev.eu.hilookview.com then just add an encryption password. Whilst with your NVR on the first page...

Hi, managed to sort this, effectively had to reinstall the app for whatever reason. Thanks for the response.

Hi, my hik-vision connect app works fine at home, but as soon as I join a Wi-Fi network outside the home (e.g. at my parents house) the hik-vision app suggests all my devices are offline and hence I cannot get a live view. Any ideas? Thanks