Recent content by Ontario213

Hello, I just updated my hik connect app on my mobile device and now see a red arrow up icon? When I click on it I see 100% .....upgraded. device is rebooting. the device will be back online in 2 minutes even though it works fine then I get a reload button again ... failed to upgrade the...

thank you so much! I checked everything and all is as you mentioned and described. But I did another hard boot again for the fourth time but left the nvr off for 2 minutes and now all is good and working and showing live feed on my app. The strange thing is my nvr beeps when there is motion...

Also when i log into the system via ip address on my browser it takes forever and is not working correctly. Is there something with their servers.. as my internet is fine. Thank yo uso much

Thank you I have sent the hd away as it failed again

Help please. I recently had an hdd exception and managed to recover the hdd even though it was not showing on the nvr. It failed again so I am replacing the hard drive and have sent it away. Well today, out of the blue, I can no longer view live on my hik connect. It had been working fine...

Hi Dan, I haven't done anything new in settings or recent updates as it's current. When I went to storage I could see it was not detecting the 4TB hard drive. I opened up the nvr and made sure all connections to the hdd were secured, and powered-up the unit. Same outcome. I unplugged the...

Yes i have a monitor directly connected to nvr.

Hi Dan, Yes they have stopped recording and no playback even when i look for past recordings. I can still view live stream. The nvr and hardrive is about 2 years old

I woke up today to to find out my hik connect now has a red icon which stands for hdd exception? Nothing visible on playback for present or past . I have tried rebooting but nothing. Any help would be very appreciated thank you all

Thank you so much the cameras are not Accusense but the NVR is

Thank you so much and he has set the frame rate to 15fps originally

What camera resolution is most desirable for my cameras? My installer set them at 2560*1440. When I log into my Hikvision account they're camera model numbers ECI-T24F2. Thank you so much

I have a Hikvision NVR ds-7608nxi-k2/8p and notice I have been getting false notification alerts for vehicles that are already parked in my garage or driveway at times out of the blue? I have the same thing happening at night at times with my landscaping lights that are on? I have set the...

nvr is picking up motion on stationary vehicles and bushes in expert mode now.. terrible quality from hikvision

No luck Dan, i even unchecked human and vehicle and its still picking these up as motion. Even tried different cameras for same viewing area