Recent content by catwoman

That’s great, thanks very much Kyle! :-)

Problem solved - I rebooted the device and email notifications are being received again!! Thanks for your patience Kyle

I’ve changed the DNS servers but it hasn’t made any difference, and my email address is less than 32 characters... Model number: DS-2CD2385FWD-I Firmware version: V5.5.80 build 18091 Unless the firmware is automatically updated, I’ve not done it manually. Would that make a difference? I’m not...

Yes I receive the test emails. I’ve just checked the log and there’s a long list that’s up to date. The ‘send email’ box is ticked. Thanks

Hello, I have one Hikvision camera and a couple of weeks ago I stopped getting email notifications for any line crossing or motion detection alerts via my Outlook account. I’ve checked the forum and elsewhere for a solution and changed the email settings on the Hikvision configuration area to a...